Disability Justice as a Complex Adaptive System (DJCAS)-2

My  First Glimmerings of System Understanding

Because the clinic organized its support around childhood and brain development, I gradually came to see systems through those lenses.  Both the Brain and Childhood Development were viewed as too complex to understand by the medical community at the time, but there was a cottage industry in models of development in both. Mostly the models were for understanding some part of those parallel processes. Then the model would generalized to be a basis for understanding all of the development.

I grew up in Midland, Michigan, the home of Dow Chemical, and I understood the limitations of general theories based on abstract concepts. But, the concepts in these models were still useful as analogies.  I just didn’t sort them into true and not true, but tried to juggle them all without dropping any. My hope was that I would eventually see further into these parallel processes if I chose this tactic.

This led me to try to understand the overall and developmental arcs of both the brain and human development. Neuropsychology became a bridge for me in trying to merge them.

Neuropsychology (the study of brain activity and development through assessment of a battery of standard skill and task performances) had been developing since the early part of the 20th century because of case studies of individuals with specific brain injuries in the 19th century onward. In the west, neuropsychology remained a research tool based in universities and teaching hospitals until fairly recently. But in the Soviet Union, neuropsychology was an active, clinical investigative tool starting in the 1920s. Two early bright lights in this were Alexander Luria and Lev Vygotsky. Both saw development of brain and cognitive skills as happening through active effort by the person, using the social and practical affordances in the environment. I didn’t see it at the time, but this was a basic way of saying that brain and personal development were a dynamic complex adaptive system, a process of change and adaptation that continued throughout life. Also, though I didn’t realize it then, I would follow a path of understanding complex adaptive systems and disability justice to the present day.

A friend of mine, a student of urban planning, pointed me toward the next rhizome of my search by loaning me a book, Notes on the Synthesis of Form. This was my first real introduction to system thinking, and it led to my exposure to the thought network that was called General Systems Theory.  Also, Alexander’s focus on design seemed to mesh well with my growing interest in how development of brain and person could be facilitated through engagement. Finally, the book also primed me for the dead end that was standard systems theory if my focus was real life individual development.

There was a large body of ideas about how systems worked, including Systems Dynamics, a way of modeling complex systems that used a stock (bathtub) and flow (water tap) mathematics to be able to predict changes in a whole system. I thought that such modeling would work well for machine-like systems, but not the complex open system that was human development. But I didn’t have something better to replace this framework, so I began to play with models as a way of seeing more clearly the implications of system interactions. There has been a steady growth of apps that can model these dynamics over the decades and I still play with free ones to get a sense of how a system is put together.

But coming to grips with the realities of complex adaptive systems and their evil twins, wicked problems, has required that I deepen my appreciation of the impact of future uncertainty and scarce resources on the flow of these systems, including The System (my term for the large socio-technical CAS in which we all act), and how this flow affects our change strategies.

Parallel to this process of conceptual deepening, i was also entering a new phase of my career in Disability Justice-a full time job as an advocate at Disability Rights Michigan (at that time, Michigan P&A). My experiences as an advocate (the complexity of individual and small group advocacy and the depth of the learning available from an organization that dealt with every level and every dimension of disability justice support in Michigan) would give me a much deeper understanding of the difference between the system as imagined or designed and the system as I engaged it in my work. The deepening of my engagement was a fairly steady result of my effort to understand my lived experience and that of all the other people with disabilities I got to know over the decades.

(P8): Ice-Fishing for Tools

placing tip-ups in ice fishing using a sounder to test for depth and placing the bait about 1 foot above the weeds attached to the tip-up.
Placing Tip-Ups for Maximum Serendipity

Because The System is a CAS, and the building of Our System is the building of a CAS, there is no simple procedure for finding and using tools to take from The System what we can and create what we need in Our System. While all efforts to find useful information are doomed by the sheer amount of it, You can reduce the effect of that firehose by a combination of focus and allowance for serendipity.

Ice-Fishing is a decent metaphor that combines the concepts of focused and serendipitous search. You do not cause the fish to bite, you use their natural behavior to entice a bite. The “focus” part is the area you choose in which to fish, and the serendipity is the placing of a variety of locations for tip-ups covering areas that are not part of your immediate focus. When a tip-up is triggered, you check it to see if you got a fish.

Searching for what is useful to your individual path to personal autonomy and choice is very similar to ice-fishing. Your mental framework for what that path should be will orient you to the tip-ups that might be of value to you.

I will describe how I approach this, but the path you want will reflect your own evolving growth and experiences, and you will need to evolve a scaffolding that truly reflects you and those important to you.

There are some heuristics that you can use making decisions about that to include in your search scaffolding:

  • You need a diversity of search scaffolds, so that your choices, as a group, won’t reflect a bias that systematically prevents you from accessing useful information
  • You should actively add small numbers of new search algorithms as you run across them and eliminate ones that don’t show use to you in a reasonable time. I use a few months as a rough metric for assessing usefulness
  • Accept that a large percentage of what you review will not be of use.
  • Calibrate your judgement of what is useful to some self-chosen framework, like the headline, and have another layer of review that lets you quickly review the possible usefulness.
  • Trust your intuition about what might be useful.

The value of your scaffold depends on the linkages in the information universe you search. You will always miss items of great importance and must depend on the larger network you are sampling to find that which is of use to you.

Here is a sample of the tools I use for my scaffolding. There is nothing special about these tools. I evolved my current scaffold step by step over a period of years, and the evolution continues:

  • Feedly: This is an RSS reader. Though deprecated by many, RSS remains the simplest way I can sample many item summaries with little effort. At one point, I had 300 sources. Now, I have about 120.
  • Medium: I use the tools of following and item recommendations, and I mute or delete sources every day, so that there is an evolving focus. The Medium universe is constantly evolving, and the same must be true of your scaffold for scanning the possibilities.
  • Paper.li: This app allows for the creation of papers with themes that are published periodically. I have chosen a variety of papers with themes that I find useful. My regular scan includes the headline and a short description.
  • Social Media: I review Facebook, Linkedin, Instagram, etc. and the scaffolding for this review includes both my personal and policy models. Since these two models have significant overlap, I get a lot of surprises, and the surprises often show me a profitable path or paths for expanding my search resources.
  • WordPress: I follow WordPress blogs that produce useful items for review.

Because, in systems theory terms, we are all “path-dependent”, every building of a personal scaffold will be unique. Strong efforts to reduce this uniqueness may have the unintended consequence of creating a systematic barrier to that which would be of use to you.

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(P7): The Map is Never the Territory

A map of native tribal territories from the time before Europeans came to North America.
Tribal Map

No matter how hard we try to make it so.

No matter how many times we convince ourselves.

No matter how hard we wish.

The map is never the territory.

We use our ability to abstract as a way of making a map of some territory. We use the map to get some insight into, say, the target of our advocacy work. Once we have the insight, we are supposed to put that insight back into the territory. But we often stop before putting it back. Instead, we treat the insight as though it were the truth of the territory.  We confuse the useful map for reality, and we make decisions based on our now false sense of reality.

Example:

We can use the base metaphor as our example. I am old enough to remember when I had to use an actual book of maps to find my way around for the many advocacy activities I di at Michigan Protection and Advocacy Service. I might have 3 separate advocacy meetings across six counties in the Thumb of Michigan in a single day. It was common that I was traveling to a place I’d never been to before. I had to plan my trips to assure I had a decent chance of arriving on time. Poring over the maps was necessary most days.

But it was easy to forget that, especially back then, there were no notices of road conditions, accidents, construction schedules. The map route was not the actual process of traveling in the real world. And that is the difference between the map and the territory. If I did conflate them, I could very well get caught up short in my plan by reality, in a dead end, blocked by an accident, by the change of location of the meeting, and so on.

But a lot of map-territory conflation is not so easily detected or so quickly punished. Confusing the map for the territory is a common kind of misinformation that often goes undetected because believing the map to be the territory allows for political and financial control over the distribution of power, reputation, and wealth. There are no obvious consequences to the belief that the map is the territory (at least not in the short run), This failure of thought becomes habitual, and undermines our ability to see and plan with some level of clarity.

Results:

This fallacy arises from the way we use language, and so is unavoidable. We must question our abstractions, not just use them for real world analysis. By not questioning, we make strategic errors in our advocacy, and undermine our ability to create valued outcomes. We use planning and the logic of the “logic model” to organize “things” that don’t exist. We assume that people will change according to the way we manipulate them as abstractions (director, asshole, enemy, ally, etc.)

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(P7): Basic Idea of a Target Ecosystem

A simple model of a biological ecosystem, with the sun providing the basic source of energy, energizing producers to feed consumers, and letting consumers feed decomposers. All this action creates and maintains an Inorganic nutrient pool available to producers. Producers, Consumers, and Decomposers shed heat. And so the cycle goes.
How It All Works…

Educational Ecosystems
What Kind of Ecosystem Is Your School?
Net EDU Project: Educational Ecosystems
The Struggle of Two Missions

I’ll use education as the basic model for the discussion of the ecosystem idea since everyone has lived experience with it and advocating in education has been advocacy in which I have been deeply involved.

Ecosystems are self-evolving frameworks of many interactive parts and are a type of Complex Adaptive System (CAS).  The parts act for their own benefit, so the stability of the CAS requires interactions in which the parts need each other to survive. This idea is equally true of Advocacy Target Ecosystems.

Model of an Advocacy Target Ecosystem:

Imagine two circles.

The inner circle is the education system that is your advocacy target. Within this circle, the strong relationships/processes that make up the target  drive its ongoing behavior and purpose.

The outer circle includes all the peripheral organizations and communities that relate to the education system. They constitute weak relationships/processes that buffer the target system and effectively prevent the strong processes of the target from running away and undermining the ability of the target to fulfill its purposes.

These two subsystems make up the actual target ecosystem.  Together, these two subsystems act as a roughly stable ongoing process. If we wish to change the target, we must engage these subsystems.

The standard way of engagement is to disrupt or destabilize processes in the subsystems, to force the target to respond to a change in its control. However, it is very difficult to destabilize or disrupt the strong processes without undermining the ability of a target to pursue its purpose.  In fact, it is the gradual corruption of these strong processes that divorces the target from its reason for existing over time. (See The Struggle of Two Missions).

It is easier to disrupt or destabilize the weak processes.

Because they are weak processes, why would the target change its behavior to respond to a disruption or destabilization of its periphery?

The relationship between a target and its peripheral buffering weak processes (from the perspective of the target)  is ideally one where the weak processes cycle through a repeatable set of predictable actions.  If the predictable cycle breaks down, the target must invest energy in restoring the predictable cycle, even if it means changing in some small ways inside the subsystem of strong processes. It will expend this extra energy (from a capped total amount of energy that also supports its strong processes) in order to restore rough stability and continue as much as it can to behave as it did before.

So, advocates disrupt the weak processes by filing a complaint or calling for an IEPC or reaching out to stakeholders to which the strong subsystem can’t avoid responding. They try to leverage the target systems to make changes that expand the personal autonomy and possibility space of choice available to students and their families.  This engagement is the standard way that advocates change target ecosystems.

There are many variations on this standard way of engaging a target ecosystem. And, the weak processes that stabilize and support the target consist of much more than rules and due process. There are many weak processes that support any target, and all of them are potentially subject to destabilization/disruption, forcing a response from the target. For an education target, these might include the school board,  the various funding mechanisms necessary for the strong process subsystem, the political interface of the target in the larger community, target policy or action failures in any part of the strong process subsystem, and so on.

Our advocacy must become part of the weak process subsystem before it can be effective over the long term, and before we can be in a position to approach changing the strong well-protected processes of the target. This means that, in addition to our work to disrupt or destabilize weak processes, like the target, we must engage the weak processes and build ongoing relationships with them. We must become part of the target ecosystem to be able to effectively advocate.

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(P6): Models as Practical Tools

A diverse set of plumbing tools in a kit.

Radical Uncertainty
Small-world network
AnyLogic simulation software
Practical Planning Models
Small World: Crafting an Inclusive Classroom (No Matter What You Teach)

Because it isn’t practical to fully model a CAS, we need to ask ourselves how we will make practical use of our understandings of the target systems and policies when we create and implement an advocacy initiative.

One common approach is to try to make our existing model of the system or policy more complete by iteratively making it more complex. Our assumption is that a model that is “more like” the target will provide us with a more usable base for an advocacy plan. Unfortunately, this isn’t true, and we need to understand why if we are to realistically use models as tools for change.

As the saying goes, “All models are wrong, some models are useful”. Even a very simple model can give us useful insights into the system or policy we are  targeting, but we always need to remember that the model is not the target and that no amount of sophisticated design can ever make it the target.  The model is an abstraction and can point us toward insights that will make our advocacy more effective, but it is never a true substitute for the target. And unfortunately, as we make the model more complex, it becomes increasingly useless as a guide to action.

We are so used to processing abstractions as a part of our thinking, planning, and change work, that it is easy to confuse those abstractions with the CAS.

A better approach is to use the frameworks of the practical sciences, like engineering, medicine, carpentry, plumbing, vehicle repair, and so on, as a guide to using our knowledge and experience in an organized way to increase the impact of our work.

These practical sciences are a mesh of theory, experience, training, and intuition that can be used to understand and change an issue in a CAS, even if that CAS is, say, your water, heating, and plumbing system. If water is accumulating in your house, it can be difficult to figure out why when the puddle might be a long distance from the source, and the source might be a long distance from the “cause”. We must diagnose, hypothesize, try small safe changes to see what happens, and apply different tools for different ways of changing the system.

All of this practical engineering becomes part of our long term learning about our target.

If we wish to approach the problem with a better tool, we improve an existing one. You want a better wrench, not a tool that eliminates the need for wrenches, screwdrivers, hammers, and so on. Such an omni-tool tool will only make diagnosis, testing hypotheses, and experimentation in general to solve the problem at hand more difficult, not easier.

Put another way, think Waze when you are trying to formulate a response to a travel problem, not the creation of the entire theory of human travel for the foreseeable future. A good model of traffic flow wouldn’t be based on a representative vehicle. Instead, it would be based on a small world model of typical travel outcomes in the larger travel space. Such a model allows for an interactive dynamic between different purposes to be formulated that reflects why people travel and not simply how they travel.

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(P6): Symbiogenesis

The origin of Eukaryotic Cells, showing a diagram of the ancestral host cell with aerobic bacterium and cyanobacterium separate but moving into the ancestral cell, and, after many generations, with mitochondrion and chloroplast full integrated into the modern cell
Our Real Ancestry

The term, “Symbiogenesis” was originally developed to frame how modern cells came to contain components that originated from other independently living organisms. An abstract description of this evolutionary process is in the slide image and in some of the resource links.  More recently, there has been an effort to understand how any living entities can change their relationship from entirely separate and intensely adversarial to integrated and symbiotic. The most obvious thing from this theoretical and research-based exploration is that there are a lot of intermediate forms populating the evolutionary flow of these changing relationships.

There is nothing about this framework of “stable forms” that make movement along this “path” in one direction guaranteed. Instead Symbiogenesis is a process that depends only on the current evolutionary context and the specific path-dependent history of the relationship. The fact that the merged form of modern living cells is what allowed complex life to evolve is a happy result for us, but in no way guaranteed by evolution.

I believe it is useful to ask about the implications of this conceptual framework for the evolution in the dynamic between advocates and support systems as a heuristic for understanding a specific current relationship between some advocates and some target systems, and its implications for advocacy planning. Categories like parasite, adversary, negotiator, partner, collaborator, and symbiont can facilitate our understanding of how our relationship with a target impacts the effectiveness of our advocacy tactics and plans, and it can point us toward underlying problems in our strategy.

There is no preordained path for our relationship with a target. We operate our advocacy in an evolutionary context, and it is the nature of these CAS that any part of one at any layer of that multiply granular CAS can trigger a change in the evolutionary context of our work. The biggest mistake we can make in such a world of radical uncertainty is to not notice that the context has materially changed. Our efforts, recently fruitful, suddenly undermine our purpose. The longer it takes to realize this, the more destructive to our advocacy effort. The most common reason for failing to notice is our focus on the advocacy plan we have articulated for our initiative. Our focus constrains our ability to notice something new.

This means that “noticing” the environment is not something we should drop when we have completed our plans and begun our change effort. Instead, we must continue to pay attention to changes in the context even if they don’t seem to be relevant to our work. There is no other way to remain sufficiently engaged with the target to be aware of important contextual shifts.

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(P6): Obfuscation

Four stages of assuming background camouflage by a living creature.
Getting Hidden

Obfuscation is a general term for making it harder to understand what is going on. The resources above show the extremely common nature of obfuscation and its role in much of our social and intellectual life. It is also important in advocacy.

As I discussed earlier, outright lying has many downsides:It destroys the possibility of using authentic honesty in the negotiation of a valued outcome

It increases conflict, creating barriers to creating valued outcomes

It tells your target that it is acceptable to use deceit in countering your advocacy. It also allows the target to justify an escalation of deceit from the standard level that the target normally uses.

Obfuscation is a better heuristic than deceit for muddling your target’s understanding of your tactics as you design, create, and implement them.

Examples include:

  • Chaff: Using distractions to partially hide your real purpose. Chaff has been used to make it harder for missiles to find targets by flooding the space of the hunt with false positives.
  • Noise: triggering additional messages in your target’s information space to confuse, like twitter bots.
  • Using patterns of behavior that subtly communicate intent like a tell in poker.
  • Using proxies to cloud decisions
  • Big noise, no substance: Pretending to begin an initiative with fanfare, but no real intent.

There are many more patterns of Obfuscation in the linked resources.

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All Important Problems Are Wicked

Easy Essays About Changing Systems

An interesting but impossible to describe artistic piece of many colors and too many strings to count

Where Do I Start?

Almost a half-century ago, a couple of researchers gave a name to something we all know is real, but have a hard time articulating. They said that science was good at solving what they called “tame” problems, but was inadequate to deal with what they called “wicked problems”.

The name, “Wicked Problems” stuck, because it was a fundamental insight into the difficulties of dealing with the appalling reach of real-world complex adaptive systems (CAS).

Right now, we are dealing with a pandemic, a surge in the explicit oppression of all marginal communities and resistance to that surge, ongoing and apparently unstoppable economic degradation, the potential for the worst hurricane season ever, a healthcare system that has shown its extraordinary brittleness at exactly the time we need it most, and looming long-term failures in the larger economy over the next decade. These are all individually wicked problems, and they are all interconnected.

A gumbo of wicked problems.

These are some of the characteristics of Wicked Problems (WPs):

  • There is no single way to describe the problem. Creating a description of the problem always leaves out very important parts of the WP. You can’t get outside a WP to see it in its entirety, so you can’t ever describe it in its entirety.
  • “Solutions” to WPs never solve them, though they can make them better or worse. To add insult to injury, if your solution is effective, your solution changes the nature of the Wicked Problem without necessarily making it any easier to solve.
  • No matter how we try to categorize a wicked problem, every WP is unique, and our characterization of the WP is inadequate.
  • Every solution to a WP is one-shot; there can be no trial and error approach to WPs. This doesn’t mean that we can’t learn from interacting with the WP. It just means that what we learn will have very little transferability to other apparently similar WPs.
  • We only gain any real understanding of a WP by trying out a solution. Before we come up with a solution, the WP is just a Big Mess. The solution will be inadequate for the problem. So, our understanding will also be  inadequate for the problem, even if this is the best we can do.

People with significant disabilities have a deep understanding of WPs that has developed from our lived experience of dealing with the real world. We have learned some lessons the hard way that can be of use to everyone as we try to improve the current litany of WPs we all face now:

  • Institutions, regardless of their purpose or intentions, are always dangerous places to live.
  • Commitment by medical professionals to customized care of people with disabilities is too often limited by how inconvenient our needs are to the medical practice or the professional staff’s daily routines.
  • For our community, supports that are common in the treatment of the nondisabled are treated as “special” for us and are the first kinds of supports dropped when a crisis like the current pandemic occurs.
  • Finally, the US healthcare system is approaching 20% of the economy.  But, the primary health system take-away from this pandemic is that the search for financial efficiencies and the economic protections that credentialing/licensing and scope of practice laws provide simply made a sizeable proportion of the health care labor force unavailable for responding to the pandemic.

We can certainly get better at managing WPs, but we will have to give up our simple notions of silver bullet solutions and get good at embracing these increasingly Wicked Problems on their own terms.

(P6): Deceit

An artistic rendition of the Tower of Babel

All conflict involves deceit. In fact, all communication involves some level of deceit, whether purposeful or not. This is because all communication is necessarily limited. Truthful mutual understanding is only achieved through long-term authentic relationships.

Deceit is in no way an unalloyed good or evil since it can be both manipulation and self-defense at the same time. Deceit always makes management of an advocacy strategy more complex and less controllable. Deceit can be an impulsive act to help control some unexpected disturbance in the advocacy possibility space. Deceit seems safe, a way of increasing the security of the advocacy strategy. It isn’t. It can and does reduce your choices in the advocacy possibility space.

Deceit in advocacy initiatives is of three kinds and all three are always present (if not necessarily competently implemented) in every conflict:

  • Strategic deceit
  • Tactical/Operational deceit
  • Self-deceit

Strategic Deceit

Because a true strategy is a framework for managing future uncertainty and scarce resources, any statement of the strategy is automatically deceitful because the statement can’t frame the actual use to which the framework will be put. Of course, this applies to those who are part of the advocacy initiative as well, although communication and relationships are stronger within the initiative as opposed to the interaction between the advocacy effort and the target. This isn’t strategic deceit.

Strategic Deceit is a performance that provokes uncertainty in the target’s choices about the advocacy initiative. It is analogous to the operational notion of the Indirect Approach (https://en.wikipedia.org/wiki/Indirect_approach) that your actions should be ambiguous as far as their outcome is concerned.

A successful Strategic Deceit requires a deep understanding of how the target thinks, and how it values. This knowledge is not something especially prized by advocacy organizations that view advocacy as supporting only the appropriate implementation of rules and regulations, which, by their nature, aren’t about what the target’s actors think and value.

Tactical/Operational Deceit

There is a wide base of public information about this kind of deceit. There have been many books about military based operational and tactical deceit, and there is a kind of cottage industry in articles about the cleverness of such deceit. Because of the actual military actions that are subjected to deceitful preparation, the deceit comes as a surprise to the opponent. This surprise is a lot more difficult to pull off as part of an advocacy initiative, where the initiative may go on for months or years.

There is always a downside to discovered deceit. Once the deceit is discovered, the target will devote more energy to paying attention to you and they will feel more justified in extravagant deceit and trolling than they did before the discovery of your misinformation.

Tactical deceit can be useful for, say, a specific IEPC. There are also ways to cloud your purposes by careful orchestration of your messaging without lying about those purposes. For example, a method I have mentioned in other posts and slides is to initiate an advocacy action in several local areas without showing that you are creating several nuclei for the initiative. Local targets will respond to the local initiative without seeing the larger pattern, and their responses will be less effective as a result. This kind of short-term deceit is only constrained by your understanding of the target’s motivations and values, and your initiative’s creativity.

Self-Deceit

The most problematic form of deceit in advocacy initiatives is Self-Deceit. There are two reasons for this.

One is that humans have evolved to be more optimistic than pessimistic; see (https://grist.org/article/80-percent-of-humans-are-delusionally-optimistic-says-science/). Optimism produces hope and hope can generate action even when situations seem very dire. This is especially a useful bias when there is no obviously effective way to deal with some threat. But optimism is a bias. We use optimism to maintain advocacy energy, but the bias affects how we frame our actions, and how we execute them. So, we make mistakes because of our optimism.

Depressive Realism (https://en.wikipedia.org/wiki/Depressive_realism) is the other side of the coin in self-deceit. Mild and moderately depressed individuals are better at predicting outcomes under uncertainty than people who are optimistic. It is difficult, though to see how running an advocacy initiative using depressive realism would work out well in an activist community.

The best way to manage this in my book is to allow optimism to generate energy while making use of the insights of depressive realism to manage tactical/operational decisions.

In general, I think that deceit makes effective advocacy more complex and difficult. But, if you must, use the framework of obfuscation rather than outright deceit.

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A Birthday Bounty of Beautiful Brain Bonbons

head full of ideas

My idea of the perfect birthday present is an gift card for books. My wife thinks that is boring, and I guess I understand that. But she is willing to indulge my tedious nature out of love, and my 73rd birthday this last month has already brought a bunch of new ideas which I am just beginning to explore.

Radical Uncertainty:

Two economists wrote this book to try to explain the very large number of unanticipated globally important awful events that have occurred in the last few decades. Their point is that we use risk assessment for decisions where risk can’t actually be assessed, because real uncertainty is not the same as risk.

Early in the work, they describe an anecdote from Pesident Obama’s term of office in which he and his advisors were trying to decide whether to go ahead with the SEAL raid that killed Osama Bin Laden. The discussion was around the probability that Osama was actually in the compound. The advisor assessments ranged from roughly 40 to 80%.

Now, Osama was either in the compound or he wasn’t. And there was no way for any of them to know which was true.

President Obama recognized that the discussion of probabilities couldn’t provide an answer to this basic question. He also recognized that the probabilities he was hearing actually represented the fear that his advisors had over the political consequences of a wrong decision, not whether Bin Laden was in the compound. He understood that the real question that needed answering is, “What is going on here?”.

This is the right question because it is a always a strategic error to use a risk assessment as a cover to hide the realities of a truly uncertain situation.

This confusion of risk and uncertainty happens all the time and in every part of human life. We all try to use a meaningless assessment to reduce our fear about the consequences of our decisions. And we all suffer as a result.

Obfuscation:

I had read this book when it was only available in paperback. Now I can use the highlighting and note capabilities of Kindle to reinforce and deepen my understanding of the idea of Obfuscation.

Obfuscation is like the techniques that magicians use to get one over on us. Our brain is distracted by something “so important” that we must pay attention to it, and the performer slips something through of which we are simply unaware.

Obfuscation is a very useful advocacy technique, much more useful than deceit. Ambiguity and misdirection can dramatically increase the seriousness with which the advocacy target takes your actions. It does so by forcing them to pay attention to what you are doing.

But what they see when they do pay attention is the ambiguity and misdirection of your obfuscation.

The book focuses on digital obfuscation, but the parallels with advocacy are obvious and immediately useful.

Design Justice:

This book is an unexpected orchid for my mental greenhouse. It is a real gem, and has the added value of discussing organizations and social justice initiatives in Southeast Michigan, especially in Detroit. It focuses on the actual way that technology produces structural oppression of devalued communities, including the disability community.

Oppression at root is the denial of agency to people because of their personal characteristics, their gender identification, their membership in a culture, community, or other social group, or their systematic devaluing by the oppressive construction of “universal” social institutions that are supposed to support all of us.

Early in the book, there is a masterful description of the way that the ordinary operation of scanning by TSA agents results in the public shaming of a person because of life choices. I won’t ruin the depth of the example by trying to describe it here.

I know that over the last half-century, the examples of such devaluing that have taught me the deepest lessons about the oppression of my community have been those where the ableist denial of agency to a person with a disability was entirely personal in its impact, entirely thoughtless in the mind of the perpetrator. Deliberate ableism is a true horror, but it is also more obvious, and the day-to-day chipping away at a person’s life possibilities is the much harder and darker oppression to eliminate.

Design Justice makes a real effort to reflect what we have learned from the embracing of intersectionality, not at the abstract or academic level, but in the way it suffuses every level and every part of our lives and the lives of all of us together. The personal is never separate from the universal and everything in between inside the Complex Adaptive System in which we all swim.

So-there are my first forays into the marvelous worlds that my wife’s present has given me. I look forward to many more insights on this conceptual adventure. I may even share them!